
What is the ERISA appeals process, and why is it important?
Insurance companies conduct business based on the premise that their policies are the last word on whether they pay or deny a healthcare claim. This assumption, however, is false. The…
“The lift on our end was minimal and the benefit to cash was immediate.”Matthew Stojakovich, Executive Director Revenue Cycle Shared Services, University of Miami Health System

Insurance companies conduct business based on the premise that their policies are the last word on whether they pay or deny a healthcare claim. This assumption, however, is false. The…

Things have been turbulent lately in the healthcare industry, mostly thanks to the Covid-19 pandemic. Some days, things go well and hospital systems bring back employees who were formerly furloughed.…

Recent reports of the Coronavirus have American’s in a state of panic. Although the illness hasn’t reached pandemic levels yet, many people – healthcare professionals included – are preparing for…

As we’ve discussed before, healthcare facility closures occur on a regular basis. Sinc the beginning of 2020, five different provider groups and one manufacturer have filed for bankruptcy. Since the…

According to a recent study, the number of patients going to ambulatory surgery centers, also known as ASC’s went up in the past year. While those numbers don’t exactly corroborate…

Every year, industry predictions are made based on studies completed during the last year. According to experts, seven important healthcare industry segments will get larger in 2020. They fall into…

The United States is known for having several well-known, world-renowned hospitals. All of them have a few things in common, including stable finances that allow them to expand and continue…

In a country where some hospital systems seemingly close overnight, while others thrive, it’s always good to hear about clinics and hospitals that are doing well. Whether they have a…

Several hospitals and commercial health insurance companies have been in the news lately as they attempt to work out new contracts. Although the articles have been clear that patients will…

The truth is simple: aged claims get overlooked. Those in charge of the administrative side of healthcare often forget about them, because they make up such a small segment of…

Those in the healthcare industry already know that revenue cycles are how the payments (i.e. revenue) from patients are tracked from the initial appointment through to collecting the portion of…

According to recent statistics, commercial health insurance underpayments are on the rise. As of 2012, the payment accuracy rate for these insurance companies hovered around 62.08 percent. What does this…

Aged out of network claims are some of the most complicated commercial healthcare claims to collect on. Although these claims do fall under the Federal ERISA laws, they tend to…

What does your facility do with your aged claims? These claims may not seem like they add up to much in the grand scheme of things, but they can make…

According to the experts, the expense growth rate for hospitals is steadily declining as time goes by. Some are predicting that by 2025, the expense growth rate will actually be…

Out of network claims are a major issue for many health providers. These claims need to be submitted properly to the commercial health insurance companies in order for them to…

The CBO (Central Billing Office) of your hospital or clinic is in charge of sending commercial health insurance claims out to be paid. They also handle all of the other…

If your medical practice constantly deals with commercial health insurance underpayments, then you can utilize an interesting new method of examination in order to reduce them. This is called analytics.…

Did the recent government shutdown have any effect on the healthcare industry? The correct answer here is that it did – and it may have led to a large backlog…

Throughout 2018, a new trend emerged in healthcare – surgical centers. Although these centers, which are designed solely for outpatient surgeries, have been around for many years, quite a few…

Recent headlines include details on recent lawsuit won by Blue Cross Blue Shield (BCBS) over a series of underpayments on emergency room care in Texas. The lawsuit alleged that BCBS…

Out of network billing is a huge issue for hospitals and clinics, because of the complications involved in the process. A recent law was signed into place in New Jersey…


According to a recent article, commercial health insurance companies, also known as the “payers” in this situation, have been targeting out of network claims lately. This means that many of…

The revenue cycle is incredibly important to hospitals and clinics, many of which run on very thin margins. There are many things to pay for, including patient care, supplies, machinery,…

Did you know that there are three common CBO (Central Billing Office) mistakes? When your hospital or clinic makes them, then you’re setting yourself up for future issues when it…

Out of network claims are some of the most complicated commercial healthcare claims to collect on. Although these claims do fall under the Federal ERISA laws, they tend to go…

According to the experts, hospitals in the United States were saddled with 38.3 billion dollars worth of uncompensated care in 2016. This marked the first year in four where that…

Some of the latest industry headlines center around revenue cycle management. This is a careful balance between sending out claims and appeals to commercial health insurance companies and patients while…

All around the country, surgical centers are popping up or getting purchased by larger networks. This is a very good thing for both patients and the health care system in…

Managing your hospital’s finances is tough these days, thanks to things like medical appeals that usually end up on the wrong end of the balance sheet. In a perfect world,…

Commercial health insurance underpayments are problematic. They occur when the health insurance company decides – for one reason or another – that it doesn’t need to pay your hospital or…

Commercial health insurance claim denial percentages can vary. Some practices or hospitals only have to deal with a small amount of them – 5% for example. For others, that percentage…

Anyone who’s read the paperwork that comes with their health insurance policy is no doubt aware of the differences between in network and out of network appointments and procedures. These…

Over the last ten years, countless physicians’ offices have been snapped up by hospitals and larger networks. These officers were added in order to simplify the provider process, which is…

Federal ERISA appeals are one way that hospitals can recover money owed to them. Once those three state-level appeals are exhausted, it’s time for ERISA appeals. However, many hospitals aren’t…